Privacy Policy
Effective Date: 19.09.2024
At Sprocket 3PL AS, a trusted third-party logistics (3PL) provider, we are committed to protecting the privacy of our clients and their customers. This Privacy Policy explains how we collect, use, and protect personal data in connection with our services.
1. Information We Collect
We may collect the following types of personal data:
• Client Information: Business name, contact person, email, phone number, billing address.
• Customer Information: Name, email, phone number, shipping address, and order details.
• Payment Data: Credit card information and billing details for processing payments.
• Operational Data: Logistics data including inventory levels, shipping preferences, and service performance.
2. How We Collect Information
We collect personal data through:
• Direct Interactions: When you sign contracts, place orders, or contact us.
• Automated Technologies: Using cookies and tracking tools on our website.
• Third-Party Sources: Information from partners and service providers to support logistics operations.
3. How We Use Your Information
We use personal data for purposes such as:
• Managing logistics and order processing for clients.
• Communicating with clients regarding services, orders, and inquiries.
• Improving and optimizing logistics and customer services.
• Sending account updates or promotional materials (with consent).
4. Data Sharing
We may share personal data with:
• Service Providers: Third parties involved in logistics, transportation, and delivery.
• Legal Authorities: When required by law or to protect our legal rights.
• Business Transactions: In the event of mergers, acquisitions, or sale of assets.
5. Data Security
We take appropriate security measures to protect personal data from unauthorized access, loss, or disclosure. Our protocols are regularly reviewed to ensure compliance with the latest security standards.
6. Your Rights
Clients and customers have the right to:
• Access: Request details of the personal data we hold.
• Correction: Ask for corrections of any inaccurate information.
• Deletion: Request the deletion of personal data, subject to legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time.
7. Cookies
We use cookies and similar tracking technologies to enhance the user experience on our website. Users can adjust their cookie preferences in their browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites and encourage you to review their policies.
9. Policy Updates
We may update this Privacy Policy from time to time. Clients will be notified of any significant changes, and the effective date will be revised accordingly.
10. Contact Us
For any questions regarding this Privacy Policy, please contact: info@sprocket3pl.no
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