1. What services does Sprocket 3PL offer?

Sprocket 3PL specializes in third-party logistics and fulfillment solutions specifically for the bicycle industry in Oslo, Norway and beyond. Our

services include inbound logistics, order processing, warehousing, bicycle assembly, and return management.

2. How is pricing determined for your services?

Pricing is based on the type of service, complexity, and volume. Each service category has a specified price per

unit, and additional fees may apply for custom services or special requests.

3. Are there discounts available for bulk orders?

Yes, we offer a bulk assembly discount ranging from 5% to 10% for orders exceeding 50 bikes per month. Please contact us for more details.

4. What is included in the bicycle assembly service?

Our bicycle assembly services include various levels of assembly, from basic adjustments to complex setups for specialized bikes. Each service level has a defined price range based on the type of bike and assembly complexity.

5. How do you ensure quality control?

We conduct thorough quality checks at multiple stages, including inbound inspections, pre-delivery inspections, and additional quality control services as needed.

6. What are the shipping options for returns?

Return shipping costs are based on distance, weight, and box size. We also offer reverse logistics services to manage returns efficiently.

7. How can I contact Sprocket 3PL for inquiries?

You can reach us via email at info@sprocket3pl.no our customer service team is available to assist you with any questions.

8. Can I customize my packaging?

Yes, we offer custom packaging solutions, including branded or specialized packaging to meet your specific needs. Additional fees may apply based on the complexity of the customization.

9. What is the turnaround time for order processing?

Turnaround times vary based on order volume and complexity. Typically, we aim to process orders within 24-48 hours. Please contact us for specific timelines based on your needs.

10. How do I get started with Sprocket 3PL?

To get started, please reach out to us via our contact information. We will discuss your specific needs and provide a tailored solution that fits your business mode

Got more questions? You can contact us via email at info@sprocket3pl.no to find answers and connect with us for tailored solutions that will support your bicycle fulfillment and daily operations.

Got more questions?

For any additional inquiries or tailored solutions that support your bicycle fulfillment and daily operations, please contact us at info@sprocket3pl.no.

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